Thom will explore tools and frameworks to address why the average veterinary team experience does not live up to the delightful customer experiences they are expected to deliver.
Speaker: Silvia Janska, Co-Founder CEO, Flexee
Speaker: Dr Thom Jenkins, CEO & Founder, Petsapp
Presented at London Vet Show 2021
Thursday, November 11th 11:55 AM
Please note this session is not RACE-approved but you can still earn a CPD certificate.