The compliance dilemma: A practical approach to helping clients improve outcomes

If you're human, then you'll have experienced this:
Knowing why something is important and wanting to do it; but failing miserably to.
Whether it was a plan to read a book each month, eat more healthily or something else entirely, we've all been there.
Clients are no different, and that means that simply getting their buy-in and commitment to giving medication often isn't enough to change their behaviour.
In this session, you'll learn why behavioural insights are the key to improving compliance and you'll leave with practical, easy-to-apply tips to help you achieve better patient outcomes, using otitis externa as an example.

Learning objectives:
-    Understand why the gap between intentions and behaviour exists
-    Build relevant and practical knowledge of the theory of behavour change
-    Learn easy-to-apply tips to help clients adhere to treatment recommendations

Presented at London Vet Show 2024

Please note this session is not RACE-approved but you can still earn a CPD certificate