Practice management software is dead: Reimagining the way clinics work

Presented by Alexander O'Hagan
Sponsor: Provet
Veterinary teams do not need more software to manage. They need software that helps them get through the day with less friction - from booking and consults to notes, billing, follow-up, and client communication.In this session, Alexander O'Hagan ,Product Solutions Consultant- will share an optimistic look at where veterinary technology is heading and how AI can support the real work of care. The focus will be practical: fewer clicks, less catching up after hours, smarter workflows, and systems that understand how clinics actually operate. Because the future of veterinary software will not be about replacing clinical judgement. It will be about giving teams more time and support to use it.
Presented at BVA Live 2026 in Business, Careers & Debates Theatre on 12 June 2026, from 10:45 to 11:35.