How to provide a leading client experience in a world full of change

How do you catch a break and stop to look at how you can improve your practice for your team and you clients when the world is forever changing?
A good client journey improves the customer experience, a leading client journey exceeds customer expectations and provides a seamless intuitive journey for all. Enabling your practice staff, benefiting your patients and the healthcare they received as well as how they respond to it.
Join Jack Peploe as he simplifies and showcases how you can master the art of providing a leading client journey at your veterinary practice.

Presented by: Jack Peploe C|EH MASTER CYSA+ MCSE CCNA CompTIA (A+ Cloud+ Security+) Veterinary IT Expert and Director Veterinary IT Services

Presented at BVA Live 2023

Business, Careers & Debates 11-May 11:40 12:40

Please note this session is not RACE-approved but you can still earn a CPD certificate