Dentistry for Life: How can we manage owner expectations and set our patients up for a lifetime of good oral health?

The 15-extraction, 'trench-mouth' dental is still a common phenomenon in our first-opinion small animal practice diaries, with implications for our patients' health and welfare and for the wellbeing of our teams. What modifications can we make in our client communication to manage owner expectations and set our patients up for a lifetime of good oral health?