• Black Box Thinking for vets: Why we make mistakes and how we can learn from them

    Black Box Thinking for vets: Why we make mistakes and how we can learn from them

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    Everybody makes mistakes sometimes, but if you are a vet the consequences can be serious and distressing for all involved. Introducing the VDS VetSafe system and human factor frameworks developed from aviation and medicine to identify why things go wrong in veterinary practice, this talk will give you tools and tips to deal with mistakes in practice. It will be useful for anyone interested in improving the quality of patient care, learning from mistakes as individuals and teams and supporting each other in the aftermath of clinical errors

    Presented by: 

    Chair: Amelia Poole, Quality Improvement Project Manager, RCVS Knowledge


    Speaker: Dr Catherine Oxtoby, PhD BVSc MRCVS, Head of Underwriting and Pricing, The Veterinary Defence Society

    Presented at London Vet Show 2021
    RVC Clinical Theatre 3

    Friday, November 12th 11:25 PM

    Please note this session is not RACE-approved but you can still earn a CPD certificate.