Approaching difficult conversations with clients related to the cost-of-living crisis

A panel discussion regarding the impact of an increased cost of living and how this may affect the conversations we undertake with our clients and the options available for their pets.

Presented by Ruth Serlin - Training Consultant, Veterinary Defence Society Training, Rebecca Martin - claims adviser, The Veterinary Defence Society Ltd, Ian Futter - Chief Veterinary Officer / Chair of Association of Charity Vets, Scottish SPCA

Presented at London Vet Show 2023
BVA Career Development
Thursday, 16 November 2023, 14:40 - 15:20
Please note this session is not RACE-approved but you can still earn a CPD certificate