Ahead of the pack: leveraging AI to navigate the new CMA landscape

Presented by Nick Jackson; Adele Williams; Serina Filler; Angela Jones
Sponsor: Co.Vet
The new CMA landscape is set to increase pressure on veterinary practices to deliver greater transparency, clearer communication and more consistent processes. But where will that create the most operational strain, and how can practices respond without adding yet more administration? This session will examine the likely pressure points, highlight practical examples of where AI can reduce friction, and offer a balanced view of the governance, risks and limitations of using AI in practice. Expect a grounded discussion focused on what the changes mean in real terms and how teams can respond proactively.
Presented at BVA Live 2026 in Business, Careers & Debates Theatre on 11 June 2026, from 11:40 to 12:30.