The new client expectation: Meeting the demands of the digital pet parent (LVS25)

Digital-savvy pet owners expect more. This session explores how to meet rising client demands with smart tech, seamless service, and modern communication.

Speakers:

Katherine Whitton, Chief Client Officer - Medivet

Charlotte Jennings, MRCVS, Chief Veterinary & Partnerships Officer - Medivet

Sponsored by:

Presented at LVS 2025

Thursday, 20 November 2025, 10:50-11:20, Modern Veterinary Practice Theatre