Revolutionising the Practice Journey: Next Generation Reminders

Join us for an insightful session on the pivotal role of client reminders in the veterinary practice journey. We'll explore how reminders can significantly enhance practice efficiency and client satisfaction. Discover why current reminder systems may not be working effectively and learn what makes a reminder truly engaging and effective. We'll also delve into real-world examples of how other practices have successfully used reminders and how you can too. This session will provide you with practical insights and strategies to improve client compliance and satisfaction, ultimately transforming your practice's communication and operational efficiency. Don't miss this opportunity to elevate your practice with next generation reminders.

1) Recognise the role of reminders in the practice journey from pre-appt prep right through to client retention 
2) Understand why current reminders may not be working for your practice 
3) Explore what makes an effective reminder and how that translates to improved client compliance and satisfaction 
4) Learn how other practices have used reminders to tackle bad debt and reduce no-shows

Presented at London Vet Show 2024

Please note this session is not RACE-approved but you can still earn a CPD certificate