Of course I’m proud to be part of CVS! (LVS25)

This panel discussion explores the emotional and professional impact of the CMA investigation, acknowledging the challenges it presents. The session will focus on the many reasons to be proud of working at CVS; from being clinically led and committed to continuous improvement, to driving a culture of openness and learning. Panelists will share personal reflections and examples of how CVS teams make a meaningful difference every day, reinforcing our shared purpose and values.

• 1. Reflect on the impact of external scrutiny (e.g. the CMA investigation) and how it shapes our professional identity and resilience.
• 2. Recognise the core values that define CVS, including being clinically led, committed to continuous improvement, and focused on patient care.
• 3. Celebrate the positive contributions of CVS teams, particularly in advancing culture, collaboration, and leadership in Quality Improvement across the profession.

Chairperson

Paul Higgs, MA VetMB CertSAM DipECVIM-CA FRCVS, Chief Veterinary Officer and Internal Medicine Specialist - CVS

Speakers

Tara Ryan, RVN A1 Dip CRM MBVNA, Chief Veterinary Nursing Officer - CVS

Lizzie McLennan-Green, BVM&S CertAVP(SAM) MRCVS, Companion Animal UK Veterinary Director - CVS Group Plc

Jenny Brown, Senior Regional Director - CVS

Mark Moreton, Director of Learning and Development - CVS

Presented at LVS 2025

Friday, 21 November 2025, 15:15-16:05, CVS Learning Live