Culture, Process, and Profits: Lessons from building one of the most successful independent veterinary practices in the country. (WWV 2024)

Dr. Michele Drake founded The Drake Center for Veterinary Care in 1992 and built it into a practice known for its exemplary culture, outstanding medical care, and enviable profit margins. In this talk Dr. Drake will share her approaches to cultivating a healthy culture while managing processes and communications to consistently achieve outstanding profit margins within a practice where people love to work.

• Identify the foundations of a healthy organization
• Learn simple and repeatable processes for cultivating a healthy culture
• How to create and manage a leadership team
• How to run meetings
• How communications are used internally to align the team and encourage everyone to put forth their best effort
• How to attract, hire and train high-quality staff
• How to be a more effective leader
• How to increase profitability within your veterinary practice

Veterinary Practice Ownership Symposium

Presented by Michele Drake, Founder/Co-Founder & Chief Veterinary Officer - The Drake Center for Veterinary Care/GeniusVets

Presented at Wild West Vet 2024

Please note this session is not RACE-approved but you can still earn a CE certificate.