Today’s 21st-century veterinary world is volatile, uncertain, complex and ambiguous (VUCA). In the past, new technologies and industry trends would take years to develop but, today, they arrive almost overnight. Practising today involves managing a diverse team and client base, coping with every rising consumer expectations and treatment costs against the backdrop of a global sustainability emergency. This new world is putting extreme pressure on veterinary leaders to lead in ways not before seen. If we want to navigate our patients, teams, clients and, not forgetting ourselves, through this new ‘normal,’ we need a different approach. Success for our practices, and everyone involved, requires 21st-century leadership and, guess what, it may not be as scary as you think.
Presented by Richard Casey, President, Veterinary Management Group
Presented at London Vet Show 2021
BVA Career Development Theatre
Thursday 11 November at 09:10
Please note this session is not RACE-approved but you can still earn a CPD certificate